Privacy Policy

1. Introduction

Welcome to CallMyStay ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website callmystay.com or call our support numbers.

2. Information We Collect

We collect minimal information to provide our services:

• Call Data: When you call our phone numbers, we may collect metadata such as call duration, time, and general location (area code) to improve service quality.
• Usage Data: We use cookies to analyze website traffic (e.g., Google Analytics) to understand user behavior and improve our landing pages.
• Voluntary Information: Any information you provide verbally to our travel agents during a booking call.

3. How We Use Your Information

We do not sell your personal data. We use the information primarily to connect you with travel reservation specialists who can assist with your hotel booking needs. Call recordings may be used for quality assurance and training purposes.

4. Third-Party Partners

Our phone lines connect to third-party travel agencies and booking partners. When you speak to an agent, you are subject to their specific privacy policies regarding booking data and payment processing.

5. Contact Us

If you have questions about this policy, please contact us at privacy@callmystay.com.